Effective: July 2025

jili1app Privacy Policy for Philippine Players

Your privacy is something we take seriously here at jili1app. This policy explains exactly what data we collect, why we collect it, and how we keep it safe — all in line with the Philippine Data Privacy Act of 2012 (RA 10173).

RA 10173 Compliant No Data Selling 256-bit SSL Encryption
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Our Privacy Commitments to You

Six ways jili1app makes sure your personal information stays protected every single time you play.

Bank-Level Encryption

All data transmitted between your device and jili1app servers is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks.

Strict Access Controls

Only authorised jili1app personnel with a legitimate business need can access your account information. All access is logged and regularly audited.

Zero Third-Party Selling

jili1app will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is yours.

RA 10173 Compliance

We fully comply with the Philippine Data Privacy Act of 2012. We are registered with the National Privacy Commission (NPC) and follow all required data protection standards.

Your Data, Your Control

You have the right to access, correct, and request deletion of your data at any time. jili1app makes it easy to exercise these rights through our support team.

Easy Opt-Out

Marketing communications are completely optional. You can unsubscribe from jili1app promotional emails and SMS anytime — no questions asked, no hassle.

1. About This Privacy Policy

This Privacy Policy explains how jili1app ("we," "our," "the Platform") collects, processes, stores, and protects the personal information of all users who register and play on our website at jili1app.net. It applies to all Philippine-based players and visitors, whether you are browsing our games, creating an account, or making a transaction.

jili1app takes data privacy seriously. We understand that trust is the foundation of every good gaming relationship, and we want you to feel completely confident that your personal information is in safe hands whenever you log in for a session of JILI Slots, Roulette, Card Games, Color Game, Football Betting, or Sports Betting.

This policy is drafted in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations as issued by the National Privacy Commission (NPC) of the Philippines.

Plain language, always: We wrote this Privacy Policy to be easy to understand for everyday Filipino players. If anything is unclear, reach out to our support team at support@jili1app.net and we will explain it in plain terms.

2. What Personal Data We Collect

When you use jili1app, we may collect the following categories of personal information:

Data Category Examples Required?
Identity Data Full legal name, date of birth, nationality, government ID number Yes (KYC)
Contact Data Email address, mobile number, home address Yes
Financial Data GCash number, Maya account, bank account details, transaction history Yes (payments)
Account Data Username, password (hashed), account preferences, gaming history Yes
Technical Data IP address, device type, browser, operating system, session duration Automatic
Usage Data Pages visited, games played, bet history, bonus usage, login timestamps Automatic
Communications Data Support chat logs, email correspondence, feedback submissions When provided

We only collect data that is necessary and proportionate to the services we provide. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data, unless specifically required for responsible gaming or legal compliance purposes.

3. How We Collect Your Data

jili1app collects personal data through several channels:

  • Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, contact our support team, or fill out forms on our website.
  • Automatically — through cookies, server logs, and similar tracking technologies when you browse or interact with the jili1app platform.
  • From third parties — such as payment processors (GCash, Maya, BDO, BPI, UnionBank), identity verification providers, and fraud prevention services, to the extent necessary for account operations and compliance.

All data collection on jili1app is conducted transparently and with your knowledge. We do not purchase data from data brokers or collect information about you without your awareness.

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4. How We Use Your Personal Data

jili1app uses the personal data we collect for the following lawful purposes:

  • Account registration and management: To create and maintain your jili1app account, verify your identity, and manage your profile preferences.
  • Service delivery: To enable you to play games, place bets, claim bonuses, and use all features of the jili1app platform.
  • Payment processing: To process deposits and withdrawals securely through your chosen payment method (GCash, Maya, GrabPay, InstaPay, PESONet, BDO, BPI, UnionBank, Visa/Mastercard).
  • Legal and regulatory compliance: To meet our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR licensing conditions, and the Data Privacy Act.
  • Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, or other misuse of the jili1app platform.
  • Customer support: To respond to your inquiries, resolve disputes, and improve the overall quality of our service.
  • Marketing communications (optional): To send you information about promotions, new games, and exclusive jili1app offers — only if you have opted in to receive these.
  • Platform improvement: To analyse usage patterns, fix bugs, and develop new features that make your jili1app experience better.
Legal basis: Under RA 10173, jili1app processes your data based on contractual necessity (account operation), legal obligation (compliance), legitimate interest (fraud prevention), and your consent (marketing). You can withdraw marketing consent at any time.

5. When We Share Your Data

jili1app does not sell your personal data. Full stop. We may, however, share specific information with carefully selected third parties when it is necessary to operate our platform or comply with legal requirements:

  • Payment service providers — GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa/Mastercard networks, for processing financial transactions.
  • Identity verification partners — Third-party KYC providers who help us verify the identity and age of players in compliance with Philippine gaming regulations.
  • IT and hosting providers — Secure cloud and server infrastructure partners who store and process data on our behalf under strict data processing agreements.
  • Fraud and security services — Cybersecurity and anti-fraud platforms that help protect jili1app players from account takeovers and financial fraud.
  • Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or law enforcement agencies when legally required to do so.

All third parties who handle your personal data on behalf of jili1app are contractually bound to protect it in accordance with RA 10173 and to use it only for the specific purpose for which it was shared.

6. Cookies & Tracking Technologies

jili1app uses cookies and similar technologies to enhance your experience on our platform. A cookie is a small text file placed on your device when you visit our site. Here is a breakdown of the types we use:

  • Essential cookies: Required for the platform to function. These enable login sessions, keep your cart and game state, and protect against cross-site request forgery. You cannot opt out of these.
  • Analytics cookies: Help us understand how players use jili1app — which games are most popular, where players encounter issues, and how to improve navigation.
  • Preference cookies: Remember your settings, such as language preference, display options, and notification choices.
  • Security cookies: Detect suspicious login attempts, bot activity, and fraudulent behaviour to protect your account.

You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may limit some features of the jili1app platform. We do not use third-party advertising cookies or sell cookie data to advertisers.

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7. How Long We Keep Your Data

jili1app retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine laws and regulations. General retention periods are:

  • Account data: Retained for the duration of your active account plus five (5) years after account closure, to comply with PAGCOR and AMLC requirements.
  • Financial transaction records: Kept for a minimum of seven (7) years in compliance with the Anti-Money Laundering Act of 2001 (RA 9160) and related AMLC regulations.
  • KYC documents: Stored for five (5) years following the last transaction or account closure, whichever is later.
  • Support communications: Kept for three (3) years to enable resolution of future disputes.
  • Technical and usage logs: Retained for twelve (12) months for security and analytical purposes.

When data is no longer required, jili1app securely destroys or anonymises it so that it can no longer be linked to any individual player.

8. How We Protect Your Data

jili1app implements a multi-layered security framework to protect your personal information from unauthorised access, loss, alteration, or disclosure. Our key security measures include:

  • Industry-standard 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • At-rest encryption for sensitive data stored in our databases, including financial records and identity documents.
  • Two-factor authentication (2FA) options for player accounts to prevent unauthorised access.
  • Regular penetration testing and security audits conducted by independent cybersecurity professionals.
  • Role-based access controls ensuring only authorised staff can view sensitive player data, with all access logged and monitored.
  • A formal Incident Response Plan to quickly contain and report any data breach to the NPC within 72 hours, as required by law.

While we work hard to protect your data, no digital platform can guarantee absolute security. We encourage you to use a strong, unique password for your jili1app account and to enable 2FA as an extra layer of protection on your end.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act (RA 10173), you have the following rights regarding your personal data held by jili1app:

Right to Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Ask us to correct any inaccurate or outdated information in your profile.

Right to Erasure

Request deletion of your data, subject to legal retention obligations.

Right to Object

Object to certain types of data processing, including direct marketing.

Right to Portability

Receive your data in a commonly used, machine-readable format.

Right to Complain

Lodge a complaint with the National Privacy Commission if you believe your rights have been violated.

To exercise any of these rights, send an email to our Data Protection Officer at privacy@jili1app.net with your full name, registered email address, and a clear description of your request. We will acknowledge your request within 48 hours and fulfil it within 30 calendar days.

10. Minors and Age Verification

jili1app strictly prohibits access to our platform by individuals under the age of 21, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from minors.

If we become aware that a minor has registered an account or provided personal information, we will immediately suspend the account, delete all associated data, and — where required — report the matter to the appropriate Philippine regulatory authority. Age verification checks are conducted during registration and at any point we have reasonable cause to doubt a player's age.

If you are a parent or guardian and believe your child has registered on jili1app without your knowledge, please contact us immediately at support@jili1app.net and we will take swift action.

11. Changes to This Privacy Policy

jili1app may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you through one or more of the following methods:

  • A prominent notice displayed on the jili1app website upon your next login.
  • An email notification to the address registered on your account.
  • An in-app notification if you are using our mobile platform.

The "Effective Date" at the top of this policy always reflects the date of the most recent update. We encourage you to review this page periodically so you are always up to date on how jili1app handles your personal information. Continued use of our platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us & Data Protection Officer

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data by jili1app, please get in touch with our Data Protection Officer (DPO):

  • Email (DPO): privacy@jili1app.net
  • General Support: support@jili1app.net
  • Live Chat: Available 24/7 directly on the jili1app platform
  • FAQ: Visit our FAQ page for quick answers

If you are not satisfied with our response, you have the right to file a complaint directly with the National Privacy Commission of the Philippines. Visit the NPC's official website for complaint submission guidelines.

Response time: Privacy-related requests are handled within 48 hours for acknowledgment and within 30 calendar days for full resolution. Our support team is online 24/7, including Philippine public holidays.

Play with Confidence on jili1app

Now you know exactly how jili1app protects your data. Join our growing community of Filipino players enjoying JILI Slots, Roulette, Color Game, Card Games, and live Sports Betting — safely and securely. Tara na, let's play!